Return policy - Rainbow

Return policy

All defined terms used below shall have the meanings set forth in our Terms and Conditions. See

Order Cancellations

Orders that you submit online are processed immediately and may not be canceled, and you may need to wait until you receive the merchandise in order to return it.

Once an item of merchandise is delivered to you, you can return that item within 14 days of delivery. To be eligible for a return, your merchandise must be unused and in the same condition that you received it and must be in the original packaging. Our return policy does not apply to the following goods: discounted or sale items, gift cards, personalized items, perishable goods such as Home decor, intimate apparel, accesories ,These items are not eligible for a return, refund or exchange.

14 Day Shipping Policy:
Should a unit fail or have warrantable issues within the first 30 days after shipment, EVERLAST will cover the shipping charges both ways for any warrantble unit from a bonafide United States customer whose shipping point is from the lower 48 states. After the 30 day period described is over, the customer shall be responsible for all shipping and handling costs both ways of non-functioning units for repair or replacement. Customers located outside the United States or in Alaska, Hawaii or Canada will have to pay shipping and handling charges both ways from the purchase date. It is the customer’s responsibility to adequately insure the unit, as EVERLAST is not responsible for lost returns. Labor coverage only applies if the unit is serviced at our facility or one of our authorized dealers. EVERLAST will not reimburse the customer in any circumstance for labor charges if the customer decides to have a third-party or unauthorized repair technicians work on the unit. Alaska, Hawaii, Canada and International customers: Please email the EVERLAST Sales Support team for a shipping quote before bidding or buying. Shipping is NOT free to these locations under the 30 day policy stated above.

To initiate a return, please email us at We require a receipt or proof of purchase to accompany your return.

All returned merchandise should be sent to us at 200 west Arbor Drive, SanDiego, CA, 92101.

For items that are manufactured by another party and resold by Us, please do not send such items back to the manufacturer.

You are responsible for paying for all shipping costs for your returned item. Shipping costs are non-refundable. If you receive a refund, the cost of any return shipping will be deducted from your refund. You should consider using a trackable shipping service or purchasing shipping insurance for items of value.

Refunds and Exchanges
When We have received your valid return, We will send you an email to notify you that we have received your returned item and notify you of the acceptance or rejection of your return.

If your return is accepted by Us, We will provide one of the following within a reasonable time: an exchange of merchandise for the item returned, a non-transferable merchandise credit, a credit to the payment card or original method of payment used to pay for the item, a check, or another remedy that we determine in good faith is appropriate in the circumstances.

If you do not comply with any of the above conditions, We reserve the right to refuse the return or exchange or to impose different or additional conditions.

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Joe Doe in London, England purchased a

Joe Doe in London?

Joe Doe in London, England purchased a

Joe Doe in London?

Joe Doe in London, England purchased a